2018-03-11 09:34:11 +00:00
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# Frequently Asked Questions
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2021-05-28 08:18:36 +00:00
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[Read in another language](#translations)
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2018-03-11 09:34:11 +00:00
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Here are the common reported problems and their status.
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2022-02-22 18:08:15 +00:00
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If you encounter any error, the first step is to upgrade to the latest version.
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2018-03-11 09:34:11 +00:00
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2020-02-23 17:51:36 +00:00
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## `adb` issues
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2018-03-11 09:34:11 +00:00
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2020-02-23 17:51:36 +00:00
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`scrcpy` execute `adb` commands to initialize the connection with the device. If
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`adb` fails, then scrcpy will not work.
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2018-03-11 09:34:11 +00:00
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2020-02-23 17:51:36 +00:00
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This is typically not a bug in _scrcpy_, but a problem in your environment.
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### `adb` not found
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You need `adb` accessible from your `PATH`.
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On Windows, the current directory is in your `PATH`, and `adb.exe` is included
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in the release, so it should work out-of-the-box.
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### Device not detected
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2022-02-22 18:08:15 +00:00
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> ERROR: Could not find any ADB device
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2020-08-20 17:14:45 +00:00
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2021-03-04 14:19:00 +00:00
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Check that you correctly enabled [adb debugging][enable-adb].
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2022-02-22 18:08:15 +00:00
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Your device must be detected by `adb`:
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```
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adb devices
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```
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2022-01-14 10:07:15 +00:00
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If your device is not detected, you may need some [drivers] (on Windows). There is a separate [USB driver for Google devices][google-usb-driver].
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2018-03-11 09:34:11 +00:00
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2021-03-04 14:19:00 +00:00
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[enable-adb]: https://developer.android.com/studio/command-line/adb.html#Enabling
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2018-03-11 09:34:11 +00:00
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[drivers]: https://developer.android.com/studio/run/oem-usb.html
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2022-01-14 10:07:15 +00:00
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[google-usb-driver]: https://developer.android.com/studio/run/win-usb
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2018-03-11 09:34:11 +00:00
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2022-02-22 18:12:02 +00:00
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### Device unauthorized
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> ERROR: Device is unauthorized:
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> ERROR: --> (usb) 0123456789abcdef unauthorized
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> ERROR: A popup should open on the device to request authorization.
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When connecting, a popup should open on the device. You must authorize USB
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debugging.
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If it does not open, check [stackoverflow][device-unauthorized].
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[device-unauthorized]: https://stackoverflow.com/questions/23081263/adb-android-device-unauthorized
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2020-02-23 17:51:36 +00:00
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### Several devices connected
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If several devices are connected, you will encounter this error:
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2022-02-22 18:08:15 +00:00
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ERROR: Multiple (2) ADB devices:
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ERROR: --> (usb) 0123456789abcdef device Nexus_5
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ERROR: --> (tcpip) 192.168.1.5:5555 device GM1913
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ERROR: Select a device via -s (--serial), -d (--select-usb) or -e (--select-tcpip)
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In that case, you can either provide the identifier of the device you want to
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mirror:
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```bash
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scrcpy -s 0123456789abcdef
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```
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2020-02-23 17:51:36 +00:00
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2022-02-22 18:08:15 +00:00
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Or request the single USB (or TCP/IP) device:
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2020-02-23 17:51:36 +00:00
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```bash
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2022-02-22 18:08:15 +00:00
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scrcpy -d # USB device
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scrcpy -e # TCP/IP device
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2020-02-23 17:51:36 +00:00
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```
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2022-01-24 07:55:27 +00:00
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Note that if your device is connected over TCP/IP, you might get this message:
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2020-02-23 17:51:36 +00:00
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> adb: error: more than one device/emulator
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> ERROR: "adb reverse" returned with value 1
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> WARN: 'adb reverse' failed, fallback to 'adb forward'
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This is expected (due to a bug on old Android versions, see [#5]), but in that
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case, scrcpy fallbacks to a different method, which should work.
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[#5]: https://github.com/Genymobile/scrcpy/issues/5
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### Conflicts between adb versions
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> adb server version (41) doesn't match this client (39); killing...
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This error occurs when you use several `adb` versions simultaneously. You must
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find the program using a different `adb` version, and use the same `adb` version
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everywhere.
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You could overwrite the `adb` binary in the other program, or ask _scrcpy_ to
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use a specific `adb` binary, by setting the `ADB` environment variable:
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```bash
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set ADB=/path/to/your/adb
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scrcpy
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```
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### Device disconnected
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If _scrcpy_ stops itself with the warning "Device disconnected", then the
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`adb` connection has been closed.
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Try with another USB cable or plug it into another USB port. See [#281] and
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[#283].
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[#281]: https://github.com/Genymobile/scrcpy/issues/281
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[#283]: https://github.com/Genymobile/scrcpy/issues/283
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## Control issues
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### Mouse and keyboard do not work
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2018-03-15 08:29:14 +00:00
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On some devices, you may need to enable an option to allow [simulating input].
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2019-08-14 20:24:26 +00:00
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In developer options, enable:
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> **USB debugging (Security settings)**
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> _Allow granting permissions and simulating input via USB debugging_
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2018-03-15 08:29:14 +00:00
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[simulating input]: https://github.com/Genymobile/scrcpy/issues/70#issuecomment-373286323
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2020-02-23 17:51:36 +00:00
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### Special characters do not work
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2021-10-21 19:38:01 +00:00
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The default text injection method is [limited to ASCII characters][text-input].
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A trick allows to also inject some [accented characters][accented-characters],
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but that's all. See [#37].
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Since scrcpy v1.20 on Linux, it is possible to simulate a [physical
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keyboard][hid] (HID).
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2020-02-23 17:51:36 +00:00
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[text-input]: https://github.com/Genymobile/scrcpy/issues?q=is%3Aopen+is%3Aissue+label%3Aunicode
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[accented-characters]: https://blog.rom1v.com/2018/03/introducing-scrcpy/#handle-accented-characters
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[#37]: https://github.com/Genymobile/scrcpy/issues/37
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2021-10-21 19:38:01 +00:00
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[hid]: README.md#physical-keyboard-simulation-hid
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2018-04-05 00:03:26 +00:00
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2020-02-23 17:51:36 +00:00
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## Client issues
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2020-04-07 08:37:19 +00:00
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### The quality is low
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2019-08-14 20:24:26 +00:00
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2020-04-11 22:37:10 +00:00
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If the definition of your client window is smaller than that of your device
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screen, then you might get poor quality, especially visible on text (see [#40]).
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[#40]: https://github.com/Genymobile/scrcpy/issues/40
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2022-02-17 20:59:35 +00:00
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This problem should be fixed in scrcpy v1.22: **update to the latest version**.
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2020-04-11 22:37:10 +00:00
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2022-02-17 20:59:35 +00:00
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On older versions, you must configure the [scaling behavior]:
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2019-08-14 20:24:26 +00:00
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> `scrcpy.exe` > Properties > Compatibility > Change high DPI settings >
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> Override high DPI scaling behavior > Scaling performed by: _Application_.
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[scaling behavior]: https://github.com/Genymobile/scrcpy/issues/40#issuecomment-424466723
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2022-02-17 20:59:35 +00:00
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Also, to improve downscaling quality, trilinear filtering is enabled
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automatically if the renderer is OpenGL and if it supports mipmapping.
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On Windows, you might want to force OpenGL to enable mipmapping:
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```
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scrcpy --render-driver=opengl
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```
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2020-02-23 17:51:36 +00:00
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2021-08-13 10:37:29 +00:00
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### Issue with Wayland
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By default, SDL uses x11 on Linux. The [video driver] can be changed via the
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`SDL_VIDEODRIVER` environment variable:
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[video driver]: https://wiki.libsdl.org/FAQUsingSDL#how_do_i_choose_a_specific_video_driver
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```bash
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export SDL_VIDEODRIVER=wayland
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scrcpy
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```
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On some distributions (at least Fedora), the package `libdecor` must be
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installed manually.
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See issues [#2554] and [#2559].
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[#2554]: https://github.com/Genymobile/scrcpy/issues/2554
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[#2559]: https://github.com/Genymobile/scrcpy/issues/2559
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2019-08-14 20:24:26 +00:00
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2018-04-05 00:03:26 +00:00
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### KWin compositor crashes
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On Plasma Desktop, compositor is disabled while _scrcpy_ is running.
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As a workaround, [disable "Block compositing"][kwin].
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[kwin]: https://github.com/Genymobile/scrcpy/issues/114#issuecomment-378778613
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2019-08-14 20:24:26 +00:00
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2020-02-23 17:51:36 +00:00
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## Crashes
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### Exception
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2019-08-14 20:24:26 +00:00
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There may be many reasons. One common cause is that the hardware encoder of your
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device is not able to encode at the given definition:
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2020-02-23 17:51:36 +00:00
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> ```
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> ERROR: Exception on thread Thread[main,5,main]
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> android.media.MediaCodec$CodecException: Error 0xfffffc0e
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> ...
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> Exit due to uncaughtException in main thread:
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> ERROR: Could not open video stream
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> INFO: Initial texture: 1080x2336
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> ```
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or
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> ```
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> ERROR: Exception on thread Thread[main,5,main]
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> java.lang.IllegalStateException
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> at android.media.MediaCodec.native_dequeueOutputBuffer(Native Method)
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> ```
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2019-08-14 20:24:26 +00:00
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Just try with a lower definition:
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```
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scrcpy -m 1920
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scrcpy -m 1024
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scrcpy -m 800
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```
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2020-12-14 08:04:14 +00:00
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2022-01-15 22:17:52 +00:00
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Since scrcpy v1.22, scrcpy automatically tries again with a lower definition
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before failing. This behavior can be disabled with `--no-downsize-on-error`.
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2020-12-14 08:04:14 +00:00
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You could also try another [encoder](README.md#encoder).
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2021-01-01 16:18:13 +00:00
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2020-12-14 09:12:01 +00:00
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2021-11-13 22:20:06 +00:00
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If you encounter this exception on Android 12, then just upgrade to scrcpy >=
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1.18 (see [#2129]):
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```
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> ERROR: Exception on thread Thread[main,5,main]
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java.lang.AssertionError: java.lang.reflect.InvocationTargetException
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at com.genymobile.scrcpy.wrappers.SurfaceControl.setDisplaySurface(SurfaceControl.java:75)
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...
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Caused by: java.lang.reflect.InvocationTargetException
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at java.lang.reflect.Method.invoke(Native Method)
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at com.genymobile.scrcpy.wrappers.SurfaceControl.setDisplaySurface(SurfaceControl.java:73)
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... 7 more
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Caused by: java.lang.IllegalArgumentException: displayToken must not be null
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at android.view.SurfaceControl$Transaction.setDisplaySurface(SurfaceControl.java:3067)
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at android.view.SurfaceControl.setDisplaySurface(SurfaceControl.java:2147)
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... 9 more
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```
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[#2129]: https://github.com/Genymobile/scrcpy/issues/2129
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2020-12-14 09:12:01 +00:00
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## Command line on Windows
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2022-01-26 08:57:24 +00:00
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Since v1.22, a "shortcut" has been added to directly open a terminal in the
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scrcpy directory. Double-click on `open_a_terminal_here.bat`, then type your
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command. For example:
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```
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scrcpy --record file.mkv
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```
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You could also open a terminal and go to the scrcpy folder manually:
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2020-12-14 09:12:01 +00:00
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1. Press <kbd>Windows</kbd>+<kbd>r</kbd>, this opens a dialog box.
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2. Type `cmd` and press <kbd>Enter</kbd>, this opens a terminal.
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3. Go to your _scrcpy_ directory, by typing (adapt the path):
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```bat
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cd C:\Users\user\Downloads\scrcpy-win64-xxx
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```
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and press <kbd>Enter</kbd>
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4. Type your command. For example:
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```bat
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scrcpy --record file.mkv
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```
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If you plan to always use the same arguments, create a file `myscrcpy.bat`
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(enable [show file extensions] to avoid confusion) in the `scrcpy` directory,
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containing your command. For example:
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```bat
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scrcpy --prefer-text --turn-screen-off --stay-awake
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```
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Then just double-click on that file.
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2021-01-01 16:31:07 +00:00
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You could also edit (a copy of) `scrcpy-console.bat` or `scrcpy-noconsole.vbs`
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to add some arguments.
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2020-12-14 09:12:01 +00:00
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[show file extensions]: https://www.howtogeek.com/205086/beginner-how-to-make-windows-show-file-extensions/
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2021-05-28 08:18:36 +00:00
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## Translations
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This FAQ is available in other languages:
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2021-09-20 23:35:55 +00:00
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- [Italiano (Italiano, `it`) - v1.19](FAQ.it.md)
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2021-05-28 08:18:36 +00:00
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- [한국어 (Korean, `ko`) - v1.11](FAQ.ko.md)
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2022-01-30 03:02:16 +00:00
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- [简体中文 (Simplified Chinese, `zh-Hans`) - v1.22](FAQ.zh-Hans.md)
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