Update support.rst (#64)

pull/68/head
Michael 6 years ago committed by Ad Schellevis
parent fe02d8f6a0
commit 60e0d2d327

@ -30,27 +30,27 @@ Community Support Levels
Tier 1 Core (Critical)
============================================
* Core team develops and supports,
* Compiler errors or functional failures block git merges and releases,
* Functionality is part of the standard installation.
* Core team develops and supports
* Compiler errors or functional failures block git merges and releases
* Functionality is part of the standard installation
Tier 2 Plugins (Non-Critical)
=====================================================
* Core team develops and supports, sometimes with help from community members
* Compiler errors or functional failures block git merges,
* Functionality problems such as 'known issues' or might still going into releases,
* Features require user to install the plugin / functionality not installed by default.
* Compiler errors or functional failures block git merges
* Functionality problems such as 'known issues' or might still going into releases
* Features require user to install the plugin / functionality not installed by default
Tier 3 Plugins (Community)
============================
- Tier 3 is community supported, this means the OPNsense core development team won't support it to avoid overloading the team,
- Tier 3 is community supported, this means the OPNsense core development team won't support it to avoid overloading the team
- When accepting a Tier 3 feature into the code base, it will come with a number of limits and conditions:
* Submitter must commit to maintaining it:
- make sure code compiles and correctly functions after OPNsense and/or external (e.g. library) changes,
- support users when they encounter problems (forum / git issue tracker all related issues will be assigned to the maintainer).
- Make sure code compiles and correctly functions after OPNsense and/or external (e.g. library) changes
- Support users when they encounter problems (forum / git issue tracker all related issues will be assigned to the maintainer)
- The code is offered as plugin and will not be part of the default OPNsense installation. The OPNsense core team will not be responsible for QA,
- If the feature get lots of traction, and/or if the team just considers it very useful, it may get 'promoted' to being officially supported (Tier 2),
- The feature will be removed if the submitter stops maintaining it and no-one steps up to take over.
- The code is offered as plugin and will not be part of the default OPNsense installation. The OPNsense core team will not be responsible for QA
- If the feature get lots of traction, and/or if the team just considers it very useful, it may get 'promoted' to being officially supported (Tier 2)
- The feature will be removed if the submitter stops maintaining it and no-one steps up to take over

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