diff --git a/docs/troubleshooting.md b/docs/troubleshooting.md index 118b8d2..34f9ac5 100644 --- a/docs/troubleshooting.md +++ b/docs/troubleshooting.md @@ -99,6 +99,17 @@ Little Snitch is not compatible with IPSEC VPNs due to a known bug in macOS and This issue appears intermittently due to issues with MTU size. If you experience this issue, we recommend [filing an issue](https://github.com/trailofbits/algo/issues/new) for assistance. Advanced users can troubleshoot the correct MTU size by retrying `ping` with the "don't fragment" bit size and decreasing packet size. This will determine the correct MTU size for your network, which you then need to update on your network adapter. +e.g. In Linux (client -- Ubuntu 16.04), determine your MTU size (after you're connected via ipsec) +``` +$ ping -M do -s 1500 www.google.com +PING www.google.com (74.125.22.147) 1500(1528) bytes of data. +ping: local error: Message too long, mtu=1438 +``` +Set your MTU size on the network adapter (wlan0 or eth0) +``` +$ sudo ifconfig wlan0 mtu 1438 +``` + ### 8. The region you want is not available You want to install Algo to a specific region in a cloud provider, but that region is not available in the list given by the installer. In that case, you should [file an issue](https://github.com/trailofbits/algo/issues/new). Cloud providers add new regions on a regular basis and we don't always keep up. File an issue and give us information about what region is missing and we'll add it.