From d334e42048cdccd1e9226e22059d69c7a44f8447 Mon Sep 17 00:00:00 2001 From: Dan Guido Date: Sun, 12 Feb 2017 13:07:11 -0500 Subject: [PATCH] explicit pointer to avenues for support --- README.md | 2 +- docs/TROUBLESHOOTING.md | 8 +++++++- 2 files changed, 8 insertions(+), 2 deletions(-) diff --git a/README.md b/README.md index 3c8222f..6e24f61 100644 --- a/README.md +++ b/README.md @@ -99,7 +99,7 @@ Algo's own scripts can easily add and remove users from the VPN server. The Algo VPN server now contains only the users listed in the `config.cfg` file. -## Documentation +## Additional Documentation * [Advanced Usage](docs/ADVANCED.md) describes how to deploy an Algo VPN server directly from Ansible. * [FAQ](docs/FAQ.md) includes answers to common questions. diff --git a/docs/TROUBLESHOOTING.md b/docs/TROUBLESHOOTING.md index 86348cd..d7e633e 100644 --- a/docs/TROUBLESHOOTING.md +++ b/docs/TROUBLESHOOTING.md @@ -4,6 +4,7 @@ 2. [Error: "fatal error: 'openssl/opensslv.h' file not found"](#2-error-fatal-error-opensslopensslvh-file-not-found) 3. [Little Snitch is broken when connected to the VPN](#3-little-snitch-is-broken-when-connected-to-the-vpn) 4. [Various websites appear to be offline through the VPN](#4-various-websites-appear-to-be-offline-through-the-vpn) +5. [I have a problem not covered here](#5-i-have-a-problem-not-covered here) ### 1. Error: "You have not agreed to the Xcode license agreements" @@ -58,4 +59,9 @@ Little Snitch is not compatible with IPSEC VPNs due to a known bug in macOS and ### 4. Various websites appear to be offline through the VPN -This issue appears intermittently due to issues with MTU size. If you experience this issue, we recommend filing a ticket for assistance. Advanced users can troubleshoot the correct MTU size by retrying `ping` with the "don't fragment" bit size and decreasing packet size. This will determine the correct MTU size for your network, which you then need to update on your network adapter. +This issue appears intermittently due to issues with MTU size. If you experience this issue, we recommend [filing an issue](https://github.com/trailofbits/algo/issues/new) for assistance. Advanced users can troubleshoot the correct MTU size by retrying `ping` with the "don't fragment" bit size and decreasing packet size. This will determine the correct MTU size for your network, which you then need to update on your network adapter. + +### 5. I have a problem not covered here + +If you have an issue that you cannot solve with the guidance here, [join our Slack](https://empireslacking.herokuapp.com/) and ask for help in the #tool-algo channel or [file an issue](https://github.com/trailofbits/algo/issues/new) that describes the problem and we'll do our best to help you. +